Orders are shipped within one to two days upon receipt, Monday - Friday, except for holidays. Orders placed on weekends and holidays will go out on the next business day.
We ship using USPS. You will receive an email with shipping confirmation and tracking info. If your package is extra heavy or requires special handling, we will contact you to discuss your preferred method of shipment.
Please contact hi@collective-seed.com for any other questions related to returns & shipments.
If you are not fully satisfied with your purchase, Collective Seed & Supply Co. will refund your purchase. Items must be returned in original condition within 14 days of placing your order. To initiate the return process, please email to hi@collective-seed.com letting us know what you will be sending and the reason for your return.
Return shipping costs are the customer's responsibility and we are not responsible for your package if it is lost or damaged in transit.
Please send returns to: Collective Seed & Supply Co., Attn: Returns, 145 Delta Ave., Clarksdale, MS 38614.